What are the responsibilities and job description for the Client Success Manager position at Health Monitor Network?
**Our Approach**
At Health Monitor Network, we take pride in delivering premium point-of-care content that empowers patients and healthcare professionals with trusted information to achieve the best health outcomes while driving impactful ROI for brands.
**Job Role**
We are looking for an Account Manager to lead our client-facing efforts and drive project success from start to finish. As an Account Manager, you will be responsible for planning and executing projects and campaigns, attending meetings and calls with clients, and communicating information and objectives with internal teams.
Key Skills and Qualifications
- 3 years of experience in account/project management in an agency setting; some pharmaceutical or healthcare-focused client experience preferred but not required.
- Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint).
- Excellent communications skills (written and oral), analytical, interpersonal, and problem-solving skills.
- Ability to work independently and within a team, with strong relational skills to develop and maintain strong client relationships.
- Must be solution-oriented, passionate about excellence, and extremely detail-oriented.
- Comfortable leading client calls and highly organized with the ability to manage workload, time, and prioritize tasks.
