What are the responsibilities and job description for the /Front Desk Agent/ position at Health One Medical Center?
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Check guests in and out efficiently and accurately
- Answer phone calls and respond to inquiries in a timely manner
- Provide information about hotel facilities, services, and local attractions
- Assist guests with reservations, changes, and cancellations
- Handle guest complaints or concerns with professionalism and empathy
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Process payments and maintain accurate financial records
Job Types: Full-time, Part-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Salary : $21 - $23