What are the responsibilities and job description for the Office Coordinator position at HealthDrive?
Overview:
HealthDrive is seeking a detail-oriented and organized Office Coordinator to join our team! The Office Coordinator will play a key role in supporting daily operations by managing mailings, providing exceptional customer service, handling phone communications, processing credit card payments, and performing other administrative tasks. The ideal candidate is a proactive multitasker with strong communication skills and a commitment to efficiency and accuracy.
Why Join Us?
This role offers the opportunity to be an integral part of a supportive team while contributing to the smooth operation of our organization. If you thrive in a dynamic environment and enjoy helping others, we encourage you to apply.
We are conveniently located off Route 9 in Framingham, MA, close to routes 90 and 495 in a spacious modern office with a workout center available right in the building!
What's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) Company match, Paid Time Off, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses.
HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence.
HealthDrive is a place where everyone can grow and training is provided. Join our diverse team today!
Responsibilities:
Qualifications:
Working Conditions
HealthDrive is seeking a detail-oriented and organized Office Coordinator to join our team! The Office Coordinator will play a key role in supporting daily operations by managing mailings, providing exceptional customer service, handling phone communications, processing credit card payments, and performing other administrative tasks. The ideal candidate is a proactive multitasker with strong communication skills and a commitment to efficiency and accuracy.
Why Join Us?
This role offers the opportunity to be an integral part of a supportive team while contributing to the smooth operation of our organization. If you thrive in a dynamic environment and enjoy helping others, we encourage you to apply.
We are conveniently located off Route 9 in Framingham, MA, close to routes 90 and 495 in a spacious modern office with a workout center available right in the building!
What's in it for you: PPO Medical, Dental, and Vision Insurance, 401(k) Company match, Paid Time Off, monthly meal program, Verizon Wireless, Dell, and other employee discounts, profit sharing, and employee referral bonuses.
HealthDrive delivers on-site dentistry, optometry, podiatry, audiology, behavioral health, and primary care services to residents in long-term care, skilled nursing, and assisted living facilities. Each specialty offered by HealthDrive is one that directly impacts the quality of daily life for the deserving residents we serve. HealthDrive connects patients in need of vital healthcare to doctors committed to dignity and excellence.
HealthDrive is a place where everyone can grow and training is provided. Join our diverse team today!
Responsibilities:
Mailing Management:- Coordinate outgoing and incoming mail and packages, including printing, sorting, and distributing documents and correspondence.
- Ensure timely and accurate delivery of customer communications and other materials.
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Customer Service:
- Serve as the first point of contact for customers, addressing inquiries and resolving issues via phone, email, or in person.
- Maintain a professional and friendly demeanor to ensure customer satisfaction.
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Phone Communications:
- Answer incoming calls, provide information, and direct calls to the appropriate team members.
- Make outbound calls to customers, vendors, or stakeholders as needed.
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Payment Processing:
- Process credit card payments securely and accurately in accordance with company policies.
- Track and reconcile payment records to ensure accurate financial reporting.
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Administrative Support:
- Manage office supplies inventory and place orders when necessary.
- Maintain organized filing systems for physical and electronic documents.
- Provide support for team meetings, including scheduling, preparing materials, and taking minutes as required.
- Assist in other administrative projects and tasks as assigned.
Qualifications:
- High school diploma or equivalent (Associate degree preferred).
- Previous administrative or office support experience, particularly in customer service or payment processing.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other office software.
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to manage multiple tasks and deadlines.
- Detail-oriented with a commitment to accuracy in all tasks.
- Familiarity with payment processing systems or CRM software is a plus.
Working Conditions
- Primarily office-based with occasional opportunities to support external events or tasks.
- Standard working hours with potential for occasional overtime to meet deadlines.
