What are the responsibilities and job description for the Customer Engagement Specialist position at Healthy Home Services, LLC?
Job Overview
We are seeking a motivated and experienced Lead Associate to join our dynamic retail team. You will greet customers and answer basic questions. We are a home improvement and home maintenance company, and you do not need to have experience only be personable and have a willingness to learn.
Responsibilities
- Lead by example in providing outstanding customer service and support to both customers and team members.
- Assist with retail sales by engaging customers, understanding their needs, and capturing contact information.
- Be able to input customer information in software like a laptop or smartphone app.
- Collaborate with management to develop training programs that enhance team performance and product knowledge.
Requirements
- Proven experience in retail sales or a similar role, with strong organizational skills.
- Familiarity with Home Improvements is a plus.
- Excellent time management skills with the ability to prioritize tasks in a fast-paced environment.
- Strong interpersonal skills with the ability to communicate effectively with customers and team members alike.
- Must be comfortable with technology.
We are the fastest growing company of our type in our area, huge opportuinties to grow with us exist.
Job Types: Full-time, Part-time
Pay: $15.50 - $25.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $16 - $25