What are the responsibilities and job description for the Patient Care Coordinator position at Hear To You, LLC?
Medical Receptionist/Front Office
Our privately owned company is committed to the hearing health needs of our patients and their families. Recognizing that patient health affects not just individuals, but entire families, we know that proper care and genuine empathy for the patient and their families are the foundation of success.
Medical Front Desk Job Responsibilities:
- Professionally greet and assist providers, staff, visitors and patients in person, over the phone and via email.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties within HIPAA regulations.
- Maintain confidentiality of all provider, staff and patient information.
- Schedule appointments between providers and patients.
- Complete accurate documentation of patient visits as required.
- Collect credit card and cash payments from customers and patients.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helping to clean/troubleshoot issues for walk-in patients (will train).
- Assist with outreach events.
- Contributes to team effort by accomplishing related tasks as needed.
Medical Receptionist Qualifications / Skills:
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
Ideal candidate will have:
- 2 years of experience at a healthcare facility in a Medical Receptionist role.
- The ability to multi-task in a fast paced environment.
- Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding.
Work Hours are 8:45 AM to 4:30 PM Monday through Friday. Pay is every other week with a starting range of $19-$21 per hour depending on experience with opportunity for future increases. The person selected will need to be reliable and able to be in the office daily. Please send a detailed resume and cover letter describing your background and experience as well as your desire to work for our wonderful family owned company.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour, depending on experience. Bonuses available
Benefits:
- On-the-job training
- Paid orientation
- Paid time off, including major holidays
- Growth & development opportunities within the company
Office Schedule:
- Work Hours are Monday to Friday 8:45am to 4:30pm
- Patients are seen from 9am through 4pm
We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, sex, national origin, disability, or veteran status.
Job Types: Full-time, Part-time
Pay: $19.00 - $21.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Flexible schedule
- Opportunities for advancement
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Meridian, ID 83642 (Required)
Ability to Relocate:
- Meridian, ID 83642: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21
