What are the responsibilities and job description for the Medical Office Receptionist position at Heart and Vascular Group?
Position Summary
We are seeking a skilled Medical Receptionist to join our cardiology medical team. The ideal candidate will be responsible for providing exceptional patient care, handling administrative tasks, and ensuring the smooth operation of our medical office. This role plays a crucial part in maintaining the overall well-being of our patients, and we are looking for a dedicated and compassionate individual to fill it.
Major Duties and Responsibilities
- Appointment scheduler on multiple telephone line system.
- Checking in patients for appointments and checking out patients at the end of appointments.
- Greeting and assisting efficiently and professionally patients and other customers that present to the practice with business other than appointments.
- Assure timely delivery of patient services.
- Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
- Verifying insurance.
- Collecting copays and balances.
- Conduct insurance verification.
- Manage patient records and data, ensuring accuracy and confidentiality.
- Perform other duties as requested by the Office Manager.
Knowledge, Skills and Abilities
- Knowledge of computer systems and applications.
- Knowledge of office equipment.
- Knowledge of medical terminology and office procedures.
- Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
- Pays strong attention to detail.
- Excellent customer service skills.
- Ability to work scheduled hours as defined in the job offer.
- Ability to communicate effectively and professionally.
Education / Training / Requirements
- High school diploma or equivalent required.
- One year experience in a medical environment, preferred.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Cardiology
Schedule:
- Monday to Friday
Ability to Commute:
- Virginia Beach, VA 23462 (Required)
Ability to Relocate:
- Virginia Beach, VA 23462: Relocate before starting work (Required)
Work Location: In person
