What are the responsibilities and job description for the Front Office Administrator position at Heartland Pathology, P.A.?
Heartland Pathology, P.A. is a private anatomic pathology laboratory seeking a full time front office administrator/client service representative. Attention to detail and strong computer skills are a high priority for this position along with the ability to multitask. Responsibilities for this position include, but are not limited to:
1. Reception activities, communication, supplies etc.
2. Client Service
3. Specimen Log-in and patient file initiation.
4. Support services for pathologists.
5. Accessioning cases into LIS system
6. Answer Phones
7. Hand carry on-site reports
8. Printing and faxing reports
9. Prep documents/slides/block for Send Outs
10. Assisting pathologists and clients as needed
11. Representative for Heartland Pathology
12. Scanning documentation and results for all cases
Performance Measurement:
1. Maintain professional and friendly atmosphere for patients and co‑workers.
2. Abide by all safety policies.
3. Maintains patient confidentiality.
4. Properly follows procedures to confirm patient identity.
5. Able to efficiently deliver specimens to main lab and understands importance of specimen integrity
6. Follow HIPAA regulations
7. Abide by Heartland Pathology policies and guidelines.
Knowledge, Skills and Abilities:
Experience: Experience preferred but can be trained on the job.
Education: Equivalent to a high school education.
Interpersonal Skills:
Courtesy, tact, and diplomacy are essential elements of the job.
Work involves personal contact with others inside and/or outside the organization
generally regarding routine matters for purpose of giving or obtaining information which may require some discussion.
Physical Requirements: Lifts and carries items weighing up to 20 lbs.
Hours: 9-6, with a hour lunch.
Dress Code: Business casual; Jeans, no holes, may be worn on Friday with a nice shirt.
Job Type: Full-time
Pay: $13.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
Salary : $13 - $18