Administrative Coordinator/Medical Records Specialist

We are a CARF Accredited behavioral health agency looking for a full-time Administrative Coordinator/Medical Records Specialist

The position is responsible for:

The Administrative Coordinator/Medical Records Specialist is responsible for providing administrative support to the management team, and upon request, to implement administrative systems and procedures to support efficient operation of the agency. This role will support the practice by processing inbound/outbound medical records with confidentiality in a timely manner. Warmly greet clients and answer / triage phone calls. Coordinate, document, and follow up on referrals for services. Share health information with internal treatment staff. Facilitate medical release of information. Assess individuals' service needs and report to the team. Retrieving, preparing, and managing patient records to ensure accurate data for patient care. This will require excellent phone etiquette while reaching out to patients/parents and medical offices. The medical records specialist will work closely with our clinical team members to facilitate timely and accurate medical records needs, Assist with licensing processes. Produce computer reports as needed. Act as a liaison with internal and external organizations. Assist with CARF accreditation and licensing. Ensure records are audit ready. Serve as primary contact for new employee orientation. Assist with data coordination. Maintain documentation for property vendors and service contracts. Coordinate facility needs. Prepare letters for medical records. Providing front desk coverage; will support answering patient calls and appointment scheduling during high volume times. Provide administrative support as requested. Perform other duties as assigned.

What we're looking for:

• Previous medical record processing experience in a behavioral health environment preferred
• HIPAA Regulations knowledge
• Previous experience in customer service, phone etiquette and data entry.
• Self-driven and professional.
• Excellent typing, written and verbal communication skills.
• Attention to detail and accuracy while multitasking.

Bachelor's Degree in a Human Service Field, Business Administration, or Health Education/Promotion and one or more years of medical administrative experience preferably in the behavioral health field (including knowledge and experience working with individuals with various disabilities).

Or

High School Diploma and three or more years of medical administrative experience preferably in the behavioral health field (including knowledge and experience working with individuals with various disabilities).

• Preferred: Previous leadership or office management experience in a behavioral health setting.
• Demonstrated ability to work effectively as part of a team.
• Ability to work in a fast-paced environment and manage and prioritize multiple, often competing, priorities.
• Demonstrated strong attention to detail.
• Demonstrated strong time management and organizational skills.

Join us as an Administrative Coordinator/Medical Records Specialist and contribute to our team's success through your organizational expertise and commitment to excellence.

Job Types: Full-time, Contract

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday
• Morning shift
• No weekends

People with a criminal record are encouraged to apply

Ability to Relocate:

• Weldon, NC 27890: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22