Demo

Account Manager

HelpSystems LLC
Prairie, MN Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/15/2025

Problem Solvers. Proactive Protectors. Relentless Allies.

Ready to join us? Let's get started.

This position is responsible for generating revenue from our existing customer base. This occurs by closing additional business sales and renewing existing strategic accounts. Strategic accounts are large accounts critical to the organization. Specific duties include identifying and properly qualifying business opportunities, preparing formal proposals, leading negotiations, and overcoming objections to close sales and renewals. Individuals in this role need to maintain a strong knowledge of offered solutions while providing accurate sales forecasts in a consistent manner.

WHAT YOU'LL DO

  • Build strong relationships with key stakeholders at our Strategic Accounts, including electronic interactions, telephone calls, and in-person meetings.
  • Schedule and present Quarterly Business Reviews to key stakeholders at our Strategic Accounts.
  • Build internal alignment and action plan to address any issues that may impede renewal and / or additional sales within the Strategic Accounts.
  • Follow up on leads and inbound requests from the Strategic Accounts.
  • Identify and properly qualify business opportunities for additional business within the Strategic Accounts.
  • Determine customer needs and apply a product and services offering in an effective manner.
  • Lead negotiations, coordinate complex decision-making process, and overcome objections to closure.
  • Assist in determining sales strategies and goals for products and services.
  • Assist in evaluating product and service offerings in terms of customer needs.
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor's degree required
  • Experience selling software / technology solutions preferred
  • Excellent written and verbal communication skills
  • Strong organization and time management skills with the ability to manage competing priorities
  • Demonstrated ability to problem solve and negotiate with emphasis on closing the sale
  • This role is eligible for commission as defined under the terms of the applicable plan. At Fortra, our compensation philosophy prioritizes fair market value and internal equity, aligning with your experience and specialized skill set.

    As a full-time, exempt employee at Fortra, you'll enjoy a comprehensive benefits package that includes :

  • Health, dental, and vision coverage as of hire
  • Immediate enrollment in 401(k), HSA, and FSA plans
  • Flexible PTO policy
  • Participation in our equity program
  • Tuition and personal enrichment reimbursement
  • Check out some of the of the other benefits we offer that are focused on your holistic well-being and our Diversity, Equity, and Inclusion program.

    Compensation

    75,000-$110,000 USD

    About Us

    This is Fortra, where we're making a difference by offering a best-in-class solutions portfolio, proactively adapting to the ever-evolving cybersecurity threat landscape, and putting people first. Fortra is a cybersecurity company like no other. We're known for our innovative software and services, world-class support, and the commitment and satisfaction of employees across the globe. Our approach is different, and we're proud of that. For more information about what it's like to work for us, and learn about our culture, benefits, or perks, connect with us on LinkedIn.

    We Are Fortra

    Our people make us great. Our employees are a resilient and diverse group of global problem solvers, proactive protectors, and relentless allies, empowered to show up every day authentically, ready to fight the good fight with Fortra. Here at Fortra, we believe we're stronger when we're all stronger. That's why we're committed to supporting and empowering our employees through a host of offerings, including competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

    Visit our website to learn more about why employees choose to work for Fortra. Remember to check out our Glassdoor to learn what our employees are saying and connect with us on LinkedIn.

    As an EEO / Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, veteran or disability status.

    Salary : $75,000 - $110,000

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