IT Assistant

Description

The Pedder Automotive Group was founded in 2008 by David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are – Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR J of Poway.

We pride ourselves in having a great work environment that translates to a great customer service experience. 

Our culture is anchored on three (3) basic principles – Pride, Respect, and Execute. As a leader and innovator in the industry, we are not only the best at what we do, we make sure that every employee feels that they belong, because after all, we are family.

Position Summary 

The IT Administrative Assistant position works to support the information technology department in a variety of tasks in order to keep the administrative side of the department running smoothly. 

Requirements

Responsibilities

• Create, update, and maintain company user accounts
• Run and post system related reports for the group
• Audit IT licenses and leases
• Prepare and maintain documents related to company policy and procedure
• Design user training guides (under instruction)
• Work with the department to follow up on outstanding tickets
• Schedule appointments and maintain calendars
• Provide basic computer instruction and troubleshooting
• Escalate issues to IT Technicians or management

Qualifications 

• Basic understanding of computer systems and networks.
• Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Customer service skills requiring clear communication in person, on the phone and in writing are essential.
• Ability to prioritize tasks and efficiently manage time.
• All other duties as assigned, ability to travel in the Lake Elsinore/Hemet area

Salary : $19 - $24