What are the responsibilities and job description for the Business Analyst position at HEP Services LLC?
Job Summary:
This position plays a key role in process development, commercial optimization, and business development support to drive future growth opportunities. The role supports the Business Development/Commercial Optimization team in system development, implementation, and administration while leading process improvement initiatives and ensuring data accuracy and completeness.
Duties & Responsibilities:
- Partner with the Business Development/Commercial Optimization team to develop and refine standard operating procedures (SOPs) for commercial activities.
- Identify process inefficiencies and propose solutions to enhance workflows.
- Assist the Business Development/Commercial Optimization team with contract management, commercial negotiations, and financial modeling.
- Provide training to internal teams on commercial systems and best practices.
- Conduct periodic reviews of key data elements, including commercial deal conditions, KPIs, and system performance.
- Develop and distribute key reports and dashboards, leveraging automation where possible.
- Analyze trends and present actionable insights to stakeholders.
- Maintain CRM system.
- Assist with scheduling meetings, preparing materials, and other administrative tasks as assigned.
- Apply critical thinking to address commercial process and system gaps, employee concerns, or customer inquiries.
- Perform other related duties as assigned.
Required Skills & Abilities:
- Strong interpersonal, verbal, and written communication skills.
- Strong analytical and problem-solving skills.
- Ability to manage multiple projects and administrative tasks simultaneously while meeting time-sensitive deadlines.
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word (experience with Power BI or SQL is a plus).
- Highly organized with strong attention to detail and ability to manage administrative functions efficiently.
- Experience with ERP or CRM systems preferred.
- Knowledge of contract negotiation and administration.
- Familiarity with automation tools for reporting and analytics.
- Experience handling administrative functions, including travel expenses, procurement, or office coordination.
Education & Experience:
- Bachelor’s degree in business administration, finance, accounting, or economics required.
- At least 2 years of experience in data analysis, auditing, process development, or a related field.
Certifications:
- None
Travel:
Travel required locally or long-distance up to 20% of the time for work-related meetings and functions.
Equipment:
Computer, computer software programs and peripherals, resource materials and equipment, copier, fax, and other equipment applicable to the position.
Mental and Physical Demands:
General office and sedentary. Regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Walking, standing, stooping, bending, pulling, and pushing; occasional: lifting/carrying, pulling/pushing up to 30 pounds.
Maintain emotional control under stress, work with interruptions and deadlines.
May work evenings, weekends, and holidays as needed.
Environmental Factors:
Occasional exposure to biological hazards (communicable diseases, bacteria, insects, mold, fungi, etc.). Occasional exposure to weather related conditions when working in an outdoor environment.
ADA/ADAAA Statement:
Howard Energy Partners’ policy is to provide reasonable accommodations in employment to qualified individuals with disabilities so they can perform the essential functions of the job unless the accommodation would impose an undue hardship on the business or would change the essential functions of the position. Individuals with any questions or requests for accommodation should contact the Human Resources Department.
EEO/AAP Statement:
Howard Energy Partners is an equal opportunity employer. We aim to create a professional environment where employees feel comfortable, safe, and free from unlawful conduct. All employment decisions are made in accordance with applicable laws and are made without regard to any category or characteristic protected under applicable federal, state, or local law.
Skills
Required- Active Learning
- Organizing
- Logical thinking
- Critical Thinking
- Prioritization
- Team Player
Behaviors
Required- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Enthusiastic: Shows intense and eager enjoyment and interest
- Team Player: Works well as a member of a group
Motivations
Preferred- Growth Opportunities: Inspired to perform well by the chance to take on more responsibility