What are the responsibilities and job description for the Lending Operations Specialist position at Heritage Federal Credit Union?
Start your career with Heritage Federal Credit Union!
Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Lending Operations Specialist to join our amazing team!
The Lending Operations Specialist responsibilities include quality assurance for direct, indirect, and home equity loans, managing all loan reports within Lending Support Operations, and serving as the primary contact for the Credit Union regarding Credit Life/Disability and internal GAP claims and payments. Additionally, the specialist will handle the release of all Home Equity Mortgages.
What you’ll do:
- Reviews all completed consumer loans and verifies all accurate documents have been collected.
- Download, organize, and review risk reports. Research and determine when tracking records are required, when file maintenance is missing, and seek management input when necessary.
- Finalize assigned reports by completing maintenance, balancing general ledger accounts, and ensure that transactions are processed in a timely manner.
- Submit credit bureau corrections via eOscar system.
- Download, organize, and review weekly and monthly Federal Reserve Bank report of pledged loans. Monitor report on delinquencies, proper coding, and pledge amount changes. Submit reconciled report monthly via secured website.
- Accurately complete debt cancellation and GAP claims. Apply claim payments and process premium remittance. Serve as point of contact for member-related questions. Reconcile and balance related GL accounts.
Qualifications/Experience Required:
- High school graduate or equivalent.
- Working knowledge of credit union operations as it applies to Consumer Loans.
- One to three years of similar or related experience working with Consumer Loan Documents.
- Knowledge of required loan documents.
- Knowledge of Symitar, Synapsys, Synergy software.
- Ability to effectively communicate with internal and external members regarding consumer loan servicing products and procedures.
- Ability to handle a fast-paced work environment.
- Excellent attention to detail.
About Heritage Federal Credit Union
Heritage Federal Credit Union offers financial products and services to anyone who lives, works, worships, attends school, participates in programs to alleviate poverty or distress, or participates in associations headquartered in; and businesses and other legal entities, incorporated and unincorporated organizations located in; or maintaining a facility located in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, and Harrison Counties in Indiana; and Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, and Crittenden Counties in Kentucky; and Lawrence, Wabash, White, Gallatin, and Hardin Counties in Illinois. More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.
EOE
