Coordinator, Post Discharge

Position Summary:

The Post Hospital Discharge Scheduler is the contact person for the inpatient case managers/coordinators to assist in scheduling all PCP and specialist appointments for qualified patients. In addition, the Scheduler will be outreaching to patients to schedule appointments and to remind patients of their upcoming appointments. The Scheduler must be very organized, be efficient, be professional and prompt when interacting with other departments and patients. The Scheduler is also detailed in obtaining medical records and tracking hospital discharges and appointments.

Essential Duties and Responsibilities include the following:

SPECIFICS

• Thoroughly, accurately and timely track hospital discharges to determine which patients are required to have appointments at the Post Hospital Discharge Clinics.
• Interact with inpatient case managers and coordinators to assist in making appointments for qualified patients with all PCP & specialists post discharge.
• Work with inpatient coordinator to help make reminder phone calls the day prior to appointments.
• Review internal systems for medical records and upload them to the Electronic Medical Record to be access by the clinician during the appointment.
• Assist in rescheduling appointments for patients who cancel or do not show to their scheduled appointments.
• Maintain excellent tracking of project, process and scheduling.
• Be proficient at Excel as all of the tracking is done in Excel.
• Filing, faxing, copying and scanning of files.
• Strive to meet personal, departmental and organizational goals and targets.
• Ability to manage a heavy workload with frequent interruptions and changing priorities in a fast paced environment.
• Completes assignments within specified time lines.
• Able to work well in a team environment on special projects.
• Skill in working independently, but with supervision.
• Prepares and maintains records and files that are organized, thorough and readily accessible.
• Attend regular team meetings and report findings of projects.
• When identifies a problem, informs supervisor in a timely manner so the problem can be corrected.
• Transmits ideas and information in a clear and concise manner.
• Assist supervisor with special duties/projects.
• Other duties as directed by management.

The pay range for this position at commencement of employment is expected to be between $21.00 and $22.00 hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, licensure, skills, and experience.

The total compensation package for this position may also include other elements, including a sign-on bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered.

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

As one of the fastest growing Independent Physician Associations in Southern California, Regal Medical Group, Lakeside Community Healthcare & Affiliated Doctors of Orange County, offers a fast-paced, exciting, welcoming and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.

Full Time Position Benefits:

The success of any company depends on its employees. For us, employee satisfaction is crucial not only to the well-being of our organization, but also to the health and wellness of our members. As such, we are firmly dedicated to providing our employees the options and resources necessary for building security and maintaining a healthy balance between work and life.

Our dedication to our staff is evident in our comprehensive benefits package. We offer a very generous mixture of benefits, including many employer-paid options.

Health and Wellness:

• Employer-paid comprehensive medical, pharmacy, and dental for employees
• Vision insurance
• Zero co-payments for employed physician office visits
• Flexible Spending Account (FSA)
• Employer-Paid Life Insurance
• Employee Assistance Program (EAP)
• Behavioral Health Services

Savings and Retirement:

• 401k Retirement Savings Plan
• Income Protection Insurance

Other Benefits:

• Vacation Time
• Company celebrations
• Employee Assistance Program
• Employee Referral Bonus
• Tuition Reimbursement
• License Renewal CEU Cost Reimbursement Program
• Business-casual working environment
• Sick days
• Paid holidays
• Mileage

Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the LA City Fair Chance Initiative for Hiring Ordinance.

Education and / or Experience:

• High School diploma.
• Familiarity with managed care, commercial and point of service medical care preferred.
• Computer literate with knowledge and experience with specific software such as Word, Excel, Access.