What are the responsibilities and job description for the Physician Office Assistant II position at Heritage Valley Health System?
Office Location: HV Pediatrics Sewickley
Work Hours: Primarily Monday - Friday 8-5pm with rotating Saturdays (8-1pm) and evenings (10-7pm); possible rotation to other HV Peds locations for staffing coverage (Hopewell/Beaver/Chippewa).
Responsible for performing multiple day-to-day administrative functions to support the operations of the office including greeting and checking in/checking out patients, verifying insurance coverage, reviewing patient registration, answering telephones, taking and returning messages, scheduling and/or confirming appointments, distributing incoming mail. Receives and responds to routine inquiries following established procedures. Serves as a liaison between physicians, physician offices, medical facilities and customers.
Required
High school diploma or GED and 1 year of experience in a health care organization or an equivalent combination of education and experience. Excellent communication and customer service skills. Knowledge of communication procedures, typing and computer skills. Successful completion of applicable clearances as outlined in Human Resources policy HR-106 within 90 days of commencing employment.
Preferred
Multi-line phone experience, preferably in a medical office setting. Strong organizational skills.
Education
Preferred- High School Diploma or better
