Business Development Center Call Representative

Business Development Center Call Representative
Position: Business Development Center Call Representative

Herzog-Meier Auto Center is a progressive, family-owned business providing quality customer service for over 65years. We offer competitive compensation and the ability to grow professionally and personally.

Position Type: Full-time, 40 hours per week

Schedule needed: Tuesday through Saturday from 8:30am - 5:00pm

Are you detail-oriented, computer savvy individual with a background in customer service? Can you quickly navigate multiple computer programs (internet browser, excel, outlook, etc...) while having a friendly conversation with a customer on the phone? Are you a high-energy, outgoing, positive person that excels in an office environment while speaking to customers all day? If the answer is yes and you're looking for a career opportunity in a very fun and fast-paced industry, then we want to talk to you!

This is a Full-time position that requires 40 hours per week at a desk working with a computer. You will work closely with other Appointment Coordinators as part of a department that is vital to our success. You must be very computer literate, internet savvy, a quick learner and great at multi-tasking to succeed in this position. Our training process is detailed and comprehensive, so you'll be given the knowledge and support to be successful from day one. If great compensation, benefits and career growth opportunities sound like something you'd be interested in, please contact us right away

Required Experience:

· Be able to type 38 words/minute

· Have experience with Microsoft products

· Have excellent customer service skills

· Have experience working with multi-line phone systems

· Positive attitude, high-energy personality and great people skills are a must.

· Must be able to “smile” over the phone.

· Ability to multi-task.

· Professional appearance and work ethic.

· The ability to pass a full background check.

Preferred candidates may possess the following:

· Any Automotive experience

· Call center experience

Be a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

We are an Equal Opportunity Employer and an illegal drug free workplace.

Benefits include: Medical, Dental, Vision, Disability insurance, paid holiday, 401(k) with profit sharing, and much more.

Job Types: Full-time, Hourly pay to start, then Hourly pay plus commission

Responsibilities

• Engage with customers through multi-line phone systems to provide exceptional service and support.
• Utilize CRM software to manage customer interactions and maintain accurate records.
• Collaborate with the sales team to identify business development opportunities and strategize effectively.
• Conduct negotiations with clients to foster strong relationships and drive project success.
• Leverage Microsoft Excel for data analysis and reporting to enhance decision-making processes.
• Demonstrate leadership by guiding team members and ensuring a collaborative work environment.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid parental leave
• Paid time off
• Parental leave
• Prescription drug insurance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekends as needed

Supplemental Pay:

• Bonus opportunities
• Commission pay

Application Question(s):

• Why do you feel like you would be a good fit for this role?

Education:

• High school or equivalent (Required)

Experience:

• Call Center: 1 year (Preferred)
• Automotive industry: 1 year (Preferred)

Ability to Relocate:

• Beaverton, OR 97005: Relocate before starting work (Required)

Work Location: In person

Salary : $18