ServiceNow Architect (App Engine)

About Hexaware:

Hexaware is an automation-led next-generation service provider delivering excellence in IT, BPS and Consulting services. We are driven by a combination of robust strategies, passionate teams and a global culture rooted in innovation and automation. Hexaware’s digital offerings have helped clients achieve operational excellence and customer delight. Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. We are on a journey of metamorphosing the experiences of the customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything®, Cloudify Everything®, Transform Customer Experiences®’. Powering Hexaware’s complex technology solutions and services is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement to everyday complexities and, ultimately, growing the clients’ business. The digitally empowered, diverse and inclusive workforce of Hexaware represents various nationalities, comprising 28,000 employees, and thoroughly lives the company’s philosophy of “customer success, first and always”. Our global and diverse workforce across 20 nations, 34 international offices, and multiple time zones work together seamlessly to form an integral component of life at Hexaware.

To learn more, visit www.hexaware.com

Why us?

At Hexaware, you will have access to an arsenal of tools that will upskill, transform, and evolve your career profile. From great growth prospects, opportunities to work alongside brilliant minds, collaborating with high profile clients, to an ideal work-life balance, we bring it to a full circle.

Our purpose at Hexaware is “Creating smiles through great people and technology.”

With an ever-expanding portfolio of capabilities, we will delve deep and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles.

Our Value Proposition:

“At Hexaware you are encouraged to challenge yourself to achieve your potential and propel your growth. We trust and empower you to disrupt the status quo and innovate for a better future. You will experience an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”

The Hexaware Advantage: Your Workplace Benefits

• Excellent Health benefits with low-cost employee premium.
• Wide range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
• Unlimited training and upskilling opportunities through Udemy and Hexavarsit

Hexaware Technologies is seeking a highly skilled and experienced ServiceNow Architect to lead the management and development of our App Engine platform. The ideal candidate will have a strong background in ServiceNow architecture and a passion for developing innovative low-code/no-code (LCNC) applications. This role will involve collaborating with cross-functional teams to design, implement, and optimize solutions that meet business needs.

Key Responsibilities

• Platform Management: Oversee the administration and maintenance of the ServiceNow App Engine platform to ensure optimal performance and reliability.
• Solution Design: Collaborate with stakeholders to gather requirements and design scalable and efficient LCNC applications using ServiceNow.
• Development & Implementation: Lead the development and deployment of applications, ensuring adherence to best practices and industry standards.
• Technical Leadership: Provide technical guidance and mentorship to the development team, fostering a culture of continuous learning and improvement.
• Integration: Design and implement integrations with other systems and platforms to enhance application functionality and user experience.
• Quality Assurance: Establish and enforce quality assurance processes to ensure the delivery of high-quality applications.
• Documentation: Create and maintain comprehensive documentation for all architectural designs, processes, and procedures.
• Stakeholder Engagement: Communicate effectively with business stakeholders to understand requirements and provide regular updates on project progress.
• Innovation: Stay up-to-date with the latest ServiceNow features and industry trends to drive innovation and continuous improvement.

Technical Skills:

• Proficiency in ServiceNow App Engine and LCNC application development.
• Strong understanding of ServiceNow platform capabilities, including Flow Designer, IntegrationHub, and Service Portal.

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to guide senior IT and business leadership
• Ability to work collaboratively in a team environment.

Qualifications

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: Overall 15 years of experience and minimum of 5 years of experience as a ServiceNow Architect.
• Certifications: ServiceNow Certified Application Developer or ServiceNow Certified System Administrator preferred.

Privacy Statement:

The information you provide will be used in accordance with the terms of our Privacy Policy and will be used specifically for the business/processing purpose of the event. You should be aware that we may share your details with our approved vendors for this event to be handled successfully.

Equal Opportunities Employer:

Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work environment free from discrimination and harassment. All employment decisions at Hexaware are based on business needs, job requirements, and individual qualifications. We do not discriminate based on race including color, nationality, ethnic or national origin, religion or belief, sex, age, disability, marital status, sexual orientation, parental status, gender reassignment, or any other status protected by law. We encourage candidates of all backgrounds to apply.