What are the responsibilities and job description for the Cashier-Greeter (Full Time) - Holiday Inn San Antonio Riverwalk position at HI - San Antonio-Riverwalk (SATRW)?
At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. The Holiday Inn San Antonio Riverwalk is located in the center of downtown San Antonio. Our hotel is nestled along the beautiful banks of the San Antonio Riverwalk, as well as steps away from beautiful historical landmarks in the downtown area.
Your day to day duties may include:
- Receive payments and process transactions according to established policies and procedures; give
correct change; balance cash drawer at close of shift; complete all opening/closing paperwork;
document voids on void balance sheet. - Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among
servers. Maintain accurate waiting list as needed. Alert guests when table is available. - May be asked to handle guest complaints and special requests.
- May process take-out orders; may answer room service phone and process room service orders;
practice up-selling techniques. - May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
- May assist with other duties as assigned.
Qualifications:
Basic reading, writing and math skills and 6 months cash handling experience or food service experience. Must be fluent in the local language, other languages preferred.
- Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
- Handling food objects, products and utensils
- Using a keyboard
- Bending, stooping, kneeling
- Communication skills are utilized a significant amount of time when interacting with guests, wait staff,
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit, quantities, and variances.
- May be required to work nights, weekends, and/or holidays.
The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. We offer free onsite parking, employee meals and so much more! We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. We offer free onsite parking, employee meals and so much more!
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Not Applicable for Colorado Applicants
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether.