What are the responsibilities and job description for the Front Desk Clerk/Night Auditor position at High-Rise Hotels?
Job Summary:
We are seeking a detail-oriented and customer-focused Front Desk Clerk/Night Auditor to join our hospitality team. The ideal candidate will be responsible for providing exceptional guest services, managing front desk operations, and conducting night audit duties.
Responsibilities:
- Greet and assist guests in a friendly and professional manner
- Check guests in and out, handling reservations and cancellations
- Process payments and maintain accurate guest accounts
- Answer phone calls, emails, and inquiries promptly
- Perform night audit tasks including reconciling daily transactions
- Ensure the safety and security of guests by following hotel procedures
- Handle guest requests and resolve any issues or complaints promptly
- Assist with administrative duties as needed
Qualifications:
- Previous experience in hospitality or hotel management preferred
- Proficiency in customer service with excellent communication skills
- Ability to work night shifts and weekends as needed
- Strong organizational skills with attention to detail
- Knowledge of phone systems and front desk operations
- Bilingual proficiency is a plus
- Familiarity with night audit procedures is advantageous
Join our team as a Front Desk Clerk/Night Auditor to deliver exceptional guest experiences in a dynamic hospitality environment.
Job Type: Full-time
Pay: $9.00 - $10.00 per hour
Schedule:
- Day shift
- Holidays
Work Location: In person
Salary : $9 - $10
