What are the responsibilities and job description for the Inside Sales Representative position at High Sec Labs Inc?
Inside Sales Representative at High Sec Labs (HSL)
Company Overview
High Sec Labs (HSL) is a global leader in cybersecurity and data protection solutions, specializing in secure KVM switches, data diodes, and advanced cyber defense technologies. Our mission is to protect critical information for enterprises and government organizations worldwide. With headquarters in Israel and a manufacturing site in the United States, HSL develops cutting-edge solutions to safeguard sensitive data from cyber threats.
Role Summary
We are seeking a motivated Inside Sales Representative to join our team. In this role, you will play a key part in managing customer relationships, processing orders, and supporting sales initiatives that drive HSL’s mission of protecting critical information.
Key Responsibilities
- Quotation & Order Management: Respond to requests for quotes (RFQs), process customer purchase orders (POs), and ensure accuracy in related documentation.
- Customer & Channel Support: Address customer inquiries, provide order updates, coordinate channel training, and ensure satisfaction.
- Cross-Functional Collaboration: Work closely with Finance, Logistics, and Product teams to optimize pricing and delivery processes.
- Marketing & Events: Assist with exhibitions, webinars, marketing campaigns, and event logistics to support partner enablement activities.
Qualifications & Skills
Required:
- Bachelor’s degree in business, sales, or related field OR equivalent professional experience.
- Minimum of 2 years' experience in inside sales, order management, or customer support roles.
- Proficiency with CRM systems (e.g., Salesforce) for tracking quotes and purchase orders.
- Strong attention to detail with the ability to multitask in a fast-paced environment.
- Effective written and verbal communication skills.
Preferred:
- Experience with ERP systems for order entry and inventory management.
- Familiarity with cybersecurity or tech hardware distribution.
- Exposure to marketing events or channel partner activities.
Why Join HSL?
- High-Impact Mission: Contribute to protecting sensitive data for major organizations worldwide.
- Professional Growth: Expand your expertise in cybersecurity and sales within a dynamic environment.
- Collaborative Culture: Be part of a supportive team that values initiative and continuous learning.
- Competitive Compensation: Enjoy a strong base salary complemented by performance-based incentives.
Location: Huntsville, AL (USA)
If you are passionate about cybersecurity and thrive in a collaborative environment, we invite you to apply for this exciting opportunity at HSL!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
