Receptionist/Medical Records

General Purpose:

Responsible for operation of the phone and paging system and medical records. Greets visitors and gives directions to residents, visitors and guests, and supports clinical and administrative activities.

Essential Job Functions

This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:

• Operate telephone system as required.
• Answer telephone; determine nature of call and direct caller to appropriate individual or department.
• Receive inquiries and release information in accordance with established policies and procedures.
• Create and maintain healthcare center medical record files and employee files.
• Assist with employee questions and seek assistance from Executive Director, Department Heads and Corporate HR as needed.
• Greet visitors. Direct to appropriate office and/or resident room.
• Give directions/information to visitors, guests, residents, sales representatives, etc.
• Assist with administrative duties including assisting with scheduling interviews, collecting and verifying all new hire paperwork is complete for processing.
• Setting up new hires in the time clock and making name badges.
• Receive, sort, and distribute mail as directed.
• Operate copier, office machines, computer, etc.
• Order supplies, as directed.
• Assist department directors in administrative matters, as directed.
• Attend in-service education programs in order to meet facility educational requirements.
• Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information.
• Maintain confidentiality of employee, resident and facility records/information.
• Protect residents from neglect, mistreatment, and abuse.
• Protect the personal property of the residents of the facility.
• Other tasks and duties as assigned.

Minimum Qualifications

• Organized and detailed in work performance.
• Good communication skills with excellent self-discipline and patience.
• Genuine caring for and interest in elderly and disabled people in a nursing facility.
• Comply with the Residents' Rights and Facility Policies and Procedures.
• Perform work tasks within the physical demand requirements as outlined below.
• Perform Essential Duties as outlined above.
• Ability to maintain confidentiality of all matters.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person