What are the responsibilities and job description for the Coordinator Health Care - ECCM (Remote) position at Highmark Health?
Description
JOB SUMMARY
This role, in conjunction with Interdisciplinary Supportive Care Team, provides care planning, coordination and follow-up for patients at risk for poor outcomes or experiencing poor coordination of services.
ESSENTIAL RESPONSIBILITIES
- Completes a structured assessment of medical, bio-psychosocial support and self-management support needs.
- Coordinates with and acts as an advocate / liaison / contact to hospital, long-term care, specialty services, home health services, patient family, cultural and community resources for care managed patients.
- Accurately maintains appropriate documentation on care coordination to promote Practice Team awareness and ensure patient safety and follow through on care plan.
- Provides registration and billing functions; assisting patients in problem solving potential issues related to the health care system, financial and psychological barriers.
- Collaborates with primary care to establish and update a shared care plan; providing support for improving health behaviors and self-management skills - goal setting, action planning, problem solving.
- Provides clinical workflow oversight.
- Other duties as assigned or requested.
EDUCATION
Required
Graduate of a Medical Assistant or LPN Program
Substitutions
Education / experience will be considered, in lieu of LPN or Medical Assistant
Preferred
None
EXPERIENCE
Required
5 years in a Medical Assistant or related role
Preferred
None
LICENSES or CERTIFICATIONS
Required
None
Preferred
None
SKILLS
- Communication
- Problem Solving
- Empathy
Language (Other than English) :
None
Travel Requirement : 0% - 25%
0% - 25%
PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
Position Type
Office-based
Teaches / trains others regularly
Occasionally
Travel regularly from the office to various work sites or from site-to-site
Occasionally
Works primarily out-of-the office selling products / services (sales employees)
Never
Physical work site required
Lifting : up to 10 pounds
Constantly
Lifting : 10 to 25 pounds
Rarely
Lifting : 25 to 50 pounds
Never
Pay Range Minimum : $17.20
$17.20
Pay Range Maximum : $27.82
$27.82
Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation / gender identity or any other category protected by applicable federal, state or local law.
Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation / gender identity, protected veteran status or disability.
EEO is The Law
Equal Opportunity Employer Minorities / Women / Protected Veterans / Disabled / Sexual Orientation / Gender Identity ()
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Salary : $28
