Senior Yacht Manager

About us

Hill Robinson are the leading Yacht Management company with offices spread across the globe. We manage the operational complexities of the world’s largest yachts, while bringing technical excellence to a full spectrum of services yacht owners require most.

Our team of over 250 people look after and provide a wide range of services including; Charter Management, Yacht Management, Crew Placement and Technical – to name a few, as well as the support functions that work across all locations every day.

In the last few years, we have undergone rapid growth in an ever-evolving, competitive industry that never stands still. So, what makes us so special?

We are immersed in an exciting business where we create extraordinary opportunities, find solutions, and solve problems. A one-stop shop for sea, land, and air assets, we’re driven to do the best for our clients, consistently delivering what we promise & beyond.

The Role – Senior Yacht Manager

The Senior Yacht Manager is a central point of contact for vessel operations and is responsible for ensuring excellent service is delivered to Captains and Owners in the US fleet. The Senior Yacht Manager is a senior member in the US Operations department, monitoring productivity and excellence of service from the Yacht Managers, Yacht Accountants and Crew Services, collaborating closely with the President and Executive Assistant. Your role will include, but not limited to:

·        Participate in the implementation of Group-wide projects ensuring these are correctly executed in the US offices

·        Devise and implement integrated Client Service Team concept to deliver improved efficiency, quality, and Client service

·        Maintain robust compliance processes in the US, ensuring adherence to national and international maritime regulations

·        Develop a meeting structure within US Operations to ensure that key projects and deliverables are reviewed and updated regularly with the senior management team

·        Liaising with Head of Yacht Management in Antibes and working with Head of Group Ops Systems to ensure that processes are consistent

·        Support President with promotion and development with new and existing customers

What experience does a Senior Yacht Manager need to have?

·        Demonstrable experience of building and leading a cohesive and high performing team

·        Sound understanding of the complexities of the yacht management and technical services environment, including compliance processes

·        Excellent organizational, project management, team leadership skills

·        Understanding of yacht finances and accounts

·        Fully competent with compliance

What’s on offer?

·        Attractive remuneration package

·        Employee Assistance Program

·        Hybrid working for eligible roles

·        Accident cover

·        Travel cover

·        Academy learning

·        Further additional benefits relevant to the location you’ll be contracted by