What are the responsibilities and job description for the System Engineer position at Hilliard Office Solutions?
About the Company
Hilliard Office Solutions offers a Systems Engineer in the office equipment, software, and IT industry. We carry a full line of Konica Minolta copiers and document management software and provide top-tier IT Managed Services. Hilliard Office Solutions sales account executives provide businesses with the expertise to streamline business processes and increase operational efficiency.
This position is located in Lubbock, Texas, and is not Remote work.
About the Role
The primary focus of the Systems Engineer position is to provide technical knowledge and support regarding systems and network operations issues for multiple clients.
Responsibilities
- Document, test, and modify network operating systems to enhance efficiency and reliability.
- Diagnose and remedy network and user issues, both remote and on-site.
- Implement client projects by drawing upon a variety of prior technical experience.
- Maximize network performance through proactive network design and monitoring.
- Develop and maintain accurate and timely documentation for clients.
- Update service and project tickets daily.
- Produce up-to-date records of clients’ networks as they grow.
Qualifications
3-5 years experience in network administration.
3-5 years of Microsoft Server administration.
2-4 years of desktop administration.
3-5 years of operating systems experience (Windows).
2-4 years experience with Office 365.
Previous experience at an MSP is preferred.
Previous experience with ConnectWise or another PSA is preferred.
At least one of the following industry certifications is preferred:
- MCTS/MCP Server 2012 or above
- Azure Certification required
- Network
- CompTIA Server
- Cisco Certified Networking Technician (CCNT)
- VMWare (VCP)
Pay range and compensation package
Job Type: Full-time
Pay: $60,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Equal Opportunity Statement
Hilliard Office Solutions is an Equal opportunity Employer. We extend equal
opportunity to all individuals without regard for race, religion, color, sex, national origin, age, disability, handicap, or veteran status.
Salary : $60,000 - $75,000
