What are the responsibilities and job description for the Front Desk Night Audit Agent - Hilton Garden Inn, Morgantown | Morgantown, WV | Hilton Garden Inn Morgantown position at Hilton Garden Inn Morgantown?
The Hilton Garden Inn of Morgantown, WV is conveniently located in the Suncrest Towne Centre just steps from shopping and dining. It is also just minutes away from Ruby Memorial Hospital, West Virginia University, Mountaineer Field and the WVU Coliseum. Come join our fantastic team!
Taylor Hospitality is looking to hire a Full Time Front Desk Night Auditor to work at the newly renovated Hilton Garden Inn in Morgantown, WV!
Compensation : $13.00 - $15.00 per hour
Responsibilities :
- Deliver exceptional experiences for our guests
- Be Cheerful, Outgoing, and Happy to our guests...if you are smiling they are smiling!
- Monitor guest accounts and post charges
- Reconcile guest charges through the night audit process
- Register guests and assign them a guest room
- Compute bills and collect payments from guests
- Make and confirm reservations over the phone and online
- Answer the phone and operate the telephone switchboard
- Maintain responsibility for safekeeping and issuance of keys
- Be informed of all events taking place at the hotel on a daily basis
- Greet and welcome all guests in a professional and hospitable manner
- Review accounts and charges with guests during the checkout process
- Issue room keys and help guests transport their luggage to their rooms
- Perform other duties as assigned
- Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Qualifications :
Salary : $13 - $15
