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Maintenance Technician III

Hilton Grand Vacations
Pigeon, TN Full Time
POSTED ON 3/9/2025
AVAILABLE BEFORE 4/6/2025
WORK FOR A WINNING TEAM THAT NOW OFFERS BENEFITS FROM DAY ONE, PLUS DAILY PAY*

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect.

We are looking for a Maintenance Tech III to join our team at Sunrise Ridge Resort and become the heart of exceptional guest experiences. Our Resort is located in Pigeon Forge and easily accessible from both Sevierville and Newport. Our resort features 132 condo units spread across 24 acres, all offering stunning mountain views. In this role, you will help bring vacation dreams to life by maintaining the guestrooms, public spaces, and back of the house areas in good repair, ensuring an attractive and well-maintained property with your primary focus on guest relations and problem resolution. Work well with customers and staff members and drive company success through performing the tasks to the highest standards. If you enjoy making people, feel welcome and being part of an outstanding team environment, this job is for you!

Here’s Why You Will Love It Here

  • Enjoy exceptional benefits from day one, including comprehensive health care options starting day 1.
  • Travel Discounts Program, and an Employee Assistance Program that supports your well-being.
  • Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
  • A company culture that values work-life balance and helps you succeed both professionally and personally.
  • 401k with company match.
  • Generous Paid Vacation Day Program and Paid Sick Days.
  • Paid Parental Leave.
  • And so much more!

Responsibilities Include

  • Maintain guestrooms, public areas, and back areas, ensuring a well-kept property.
  • Repairs boilers, plumbing, pumps, exhaust fans, and PM all types of HVAC equipment, including new refrigerants.
  • Completes maintenance and facilities tasks from work orders.
  • Visually inspect and test machinery and equipment.
  • Dismantle defective machines and equipment; install new components.
  • Install and repair electrical apparatuses, such as transformers, wiring, and electrical components of machinery and equipment.
  • Repair and maintain the physical structure of the establishment.
  • Set up and operate machine tools, such as grinders and drills, to repair and fabricate machine parts.
  • Provide customer service to fellow team members, members, owners, and guests.
  • Respond to calls and questions from members, owners, and guests.
  • Conduct proper building rounds and maintain accurate records and documentation.
  • Complete special projects.
  • Maintain, clean, and chemically balance pools, spas, and water features as directed.
  • Proficient in Microsoft Office Suite and able to learn and operate within the different property-specific computer platforms.
  • Other duties as assigned by management.

Job Details

Full-time- Open to working a variable of shifts, including weekends and holidays.

What Are We Looking For

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. To fulfill this role optimally, you must possess the following minimum qualifications and experience:

  • Effective verbal and written communication skills with the ability to communicate well with guests in English
  • High School Diploma or equivalent experience.
  • Proven experience in facilities maintenance
  • Ability to climb stairs and ladders up to 40 feet, push/pull up to 100 lbs., lift/carry up to 50 lbs., and perform grasping, stooping, and overheard reaching with out Capable of climbing stairs/ladders up to 40 feet, pushing/pulling up to 100 lbs., lifting/carrying up to 50 lbs., and performing grasping, stooping, and overhead reaching.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • 3-5 years or more of related experience

License & certifications

  • HVAC trade school certification, preferred.
  • CPO, OSHA 30, CFC CERT
  • Driver’s License (non-commercial) – must be state specific.

Our dedication to excellence is recognized and celebrated by some outstanding accolades including being named to Newsweek's Most Loved Workplace's list in 2021, a Stevie American Business Awards Gold winner for Company of the Year in Hospitality and Leisure, ranked a top company by LinkedIn in Travel & Hospitality on its 2022 Top Companies Industry Edition list and becoming a Great Place to Work® certified company, earning our 2022 certification.

  • Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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