What are the responsibilities and job description for the PBX Operator position at Hilton Grand Vacations?
Join a winning team that now offers Day One Benefits and Daily Pay*
As a PBX operator your responsibilities include:
- Provide efficient and positive communication to all incoming calls by providing timely attention to guest or owners while addressing needs and requests.
- Coordinate guests and owners requests and concerns to departments to ensure completion and follow-up for guest happiness.
- Deliver professional hospitality and information to all guests, owners, and team members.
- Commitment and dedication to our Spirit of Service culture is encouraged behavior to be displayed at all times.
- Balance multiple responsibilities and prioritize duties based on importance with ease.
- Assists in maintaining communication equipment such as voicemail, faxes, copies for guests and mail delivery.
- Maintains any pertinent departmental log sheets, checklists and/or reports.
- Assist with other departments as needed and carries out other reasonable requests by management.
Why do team members like working for us:
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- Travel Discounts Program Go Hilton Team Member Travel Program offers deeply discounted rates
- Generous Paid Vacation Program and Paid Sick Days
- Employee Assistance Program that supports your physical and mental wellbeing
- 401(k) program with company match
- Tuition reimbursement programs
- Employee Stock purchase program
- Numerous learning and advancement opportunities
- And more!
- Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.
