What are the responsibilities and job description for the Public Safety 2nd Shift Associate position at Hilton Milwaukee?
Description
Are you passionate about hospitality and eager to work for the most recognized name in the industry? Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Public Safety Associate to join our dynamic team and contribute to the exceptional guest experience we're known for. As a Public Safety Associate, you play an integral part in creating an environment that is safe and comfortable for our guests and associates, as well as detecting any suspicious behavior and preventing vandalism, thefts or other unlawful behavior and deescalating conflict.
Connected to the newly expanded Baird Center, the Hilton Milwaukee is Milwaukee's largest hotel. Built in 1927 as the Schroeder Hotel, the Hilton Milwaukee offers 729 well-appointed guest rooms and over 34,000 square feet of meeting and event space. At the Hilton Milwaukee, we pride ourselves on continuous innovation through our approach to world-class service, upscale amenities, and superior style.
What you will be doing :
- Patrol premises on foot and maintain safety for guests and associates while protecting property and assets.
- Operate a dispatch center with responsibilities for key control, fire alarm monitoring, and closed circuit television monitoring, answering routine and emergency calls for service, and dispatching call for service.
- Perform proactive and professional security, safety, and loss prevention practices.
- Investigate situations and conditions and write reports as necessary.
- Meet, greet, and assist guests and associates as needed in a professional and calm manner.
- Witness cash drops and monitor cameras and perform lost and found functions.
- Transport guests in company vehicles to and from various locations, such as airports, local offices and entertainment venues.
- Assist in other areas as needed.
What we are looking for :
What's in it for you?
About Us :
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note : This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Hilton Milwaukee is an equal opportunity employer.
