Enterprise Account Executive

We are currently seeking an experienced Enterprise Account Executive to join our Sales team. As an Enterprise Account Executive, you will report to our Head of Revenue, and play a critical role in the success of our sales organization by proactively identifying, nurturing, and creating new opportunities. This team works closely with Marketing, Customer Success, Product and Engineering teams to bring cutting-edge technology to market that solves real-world problems.

This is a hybrid role where you’ll be coming into the office located in New York City 2-3 days a week and working remotely the other days.

About You

A positive attitude with a growth mindset is essential for a fast-growing startup. Being excited about the opportunity to roll up your sleeves and wear many hats is certainly an indicator. 

Additionally, below are some qualifications we are looking for:      

• 4 years of Saas software sales experience at an enterprise-level
• Experience negotiating and executing complex agreements with 6 to 7 figure ACVs
• Experience selling software solutions to Customer Experience leaders
• A track record of success demonstrated by overachievement of quota and strong customer references 
• Previous experience presenting business cases to VPs and C-suite executives
• Ability to sell on the basis of Value and Customer success stories
• Predictability and accurate forecasting capabilities 
• You are passionate about AI and have a strong point of view about how this technology will impact the future of business

Outcomes:

You will spend your time finding new businesses to expand our presence in all market segments and grow existing accounts. Your responsibilities will include the following:

• Own the sales experience while building and managing relationships with decision-makers and executives
• Run discovery calls, presentations, and product demos while leaning into value selling 
• Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts
• Collaborate with our Customer Success Managers on QBRs for existing accounts and identify opportunities for upsells 
• Partner closely with Product, Marketing, and Engineering to constantly innovate and build a best-in-class product based on customer interactions
• Represent our platform to prospects at events such as conferences, seminars, etc.
• Scope, manage and execute customer pilots and POCs in collaboration with the Customer Success team

We Take Care of Our People

We’re a passionate and entrepreneurial team solving for how to bring more empathetic conversations to the world. We believe every customer interaction is an opportunity to create a relationship through real-time responses and an obsession with customer satisfaction.

We uphold this mission in our own company culture, and as a close knit community we aim to foster the connection between positive employee experiences and how we deliver exceptional experiences for our customers.

Employee benefits include:

• Unlimited PTO, plus company holidays
• 100% employee covered health premiums (medical, dental, vision)
• Hybrid remote/office work culture
• 401K program

Additional Information

This role will receive a competitive salary sales commission benefits equity. The salary for US-based employees located in the below markets may expect offers in the below ranges for this role.

New York City: $100,000 – $125,000 (Base with double OTE)

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above based on these considerations.