Success Coach/Case Manager - High School

At Hispanic Unity of Florida (HUF), we change lives every single day – in small and big ways. We’re a $8M human services nonprofit organization who served over 33,000 clients in 2023. Join an exceptional organization that works tirelessly to ensure that everyone is empowered to live their American dream.

Founded in 1982 as a haven for immigrants and refugees, HUF has grown to serve diverse and multi-cultural working families from the United States as well as more than 25 other countries, from preschoolers to adults, successfully transition to a productive new life. HUF offers 12 programs and services in four languages - English, Spanish, Haitian Creole and Sign Language.

The ideal candidate for this position understands HUF’s mission and shares our values, as they serve as the foundation for how we treat each other, our clients, our funders, and everyone we encounter.

Our mission is: "Empowering immigrants and others to become self-sufficient, productive and civically engaged."

Our values are:

• People first. - Respect & Dignity
• We are transparent. - Integrity & Transparency
• We keep our promises to others and each other. - Accountability
• Diversity is our strength. Equity & Inclusion must be intentional. - Diversity, Inclusion and Cultural Awareness
• We are Entrepreneurial and calculated Risk-takers. - Commitment to Excellence
• Together we are: a “force for good”. - Collaboration & Teamwork

Now, About This Job

Expected Start Date: 10/15/2024

The Success Coach (SC) will serve as a Liaison and advocate for the families served. The SC will handle a caseload of 25:1 ratio. The Success Coach will be based within the Unity 4Teens (U4T) High School. Success Coaches will be responsible for delivering holistic and comprehensive Strength-Based Case Management (SBCM). Complete follow-up with youth and families. Provide links to community resources, coordinate service delivery, conduct surveys, assist with orientation and registration, and track outcomes. The SC will engage with the students while they are participating in their before and after-school programs. The SC will motivate students to participate in the program. The SC will assess each youth and family.

HUF will take an innovative two-generation approach to include Parent Engagement, Economic Development, Educational Workshops, and Civic Engagement to assist those families in achieving self-sufficiency by providing services, training, and educational opportunities to parents to parallel and mirror the enrichment and educational offerings to their children access through participation in the U4T programs.

The Success Coach position will be done in person – on-site in the HUF office and at the assigned school. Success Coach will work weeknights and weekends as needed by the program.

A full job description will be provided to candidates selected for a first-round Zoom interview.

Candidate Qualifications

• Associate degree recommended. Bachelor’s degree in education, social work, counseling, psychology, or related field preferred or equivalent years of direct experience in case management.
• Minimum of one year of case management experience, working with youth and families is recommended. Previous experience with middle or high school students is preferred.
• Knowledge of community and social services in Broward County.
• Good written, organizational, project management, interpersonal and communication skills. Ability to communicate openly and consistently with families, colleagues and supervisors.
• Ability to work effectively, independently and in an organized manner.
• Ability to work effectively in a team environment with a positive attitude and handling sensitive and confidential information with maximum discretion.
• Ability to keep confidentiality of all client records.
• Bilingual English/Spanish or English/Creole a plus.
• Possession of a valid Florida Driver’s License, car and car insurance is required.
• Successful candidates must be able to pass a Background Check.

The annual salary range for this non-exempt, full-time position is $47,000 - $49,000 (commensurate with experience). This is a grant-funded position through the Children Services Council. A generous benefits package includes health insurance, vacation, sick, personal time, and paid holidays.

Perks of Working at HUF

• Invest in your Career – Join a team that values personal and professional development; a team that takes pride in promoting from within. Take advantage of sponsored training, coaching and our ever-growing library of books & white papers on a variety of topics from donor stewardship to time management.
• Meaningful Work – You’ll contribute directly to an organization that helps thousands of South Florida individuals and families achieve their full potential as they work on achieving their American dream.
• Recognition – Employees receive agency-wide recognition for special occasions (birthdays and milestone work anniversaries) and top performers are recommended by their peers for the “Employee of the Quarter” award.
• Sense of Accomplishment – See your hard work pay off with a client success story, an improved process or procedure, feedback from a donor about an engagement piece, or a successful event – and enjoy the sense of doing something well.

To Apply

Please use really only. As part of your application, we highly encourage you to submit a unique cover letter, stating why you are interested in this position and your qualifications.

HUF is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, our organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

This search is being conducted by Executive Service Corps- Florida on behalf of Hispanic Unity of Florida.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have access to a car, including a valid license, registration, and insurance? And are you willing to use a personal vehicle for this role as needed?

Education:

• Bachelor's (Preferred)

Experience:

• Youth Case Management: 2 years (Required)

Ability to Commute:

• Hollywood, FL 33021 (Required)

Work Location: In person

Salary : $22 - $24