What are the responsibilities and job description for the Case Manager - Success Coach position at Urban League of Broward County, Inc?
Essentials and Job Responsibilities
- Actively recruits, registers, and retains program participants.
- Overall responsibility for business subsection caseload of youth case management division.
- Organizes and implements creative, innovative programming on a daily or weekly basis that results in positive achievements for participants.
- Facilitate workshops or group sessions for youth on topics like life skills, youth development, and community service.
- Generates service plans, conducts case management and follow-up services on participants, as required by contract.
- Provide students with individualized goal development, mentoring, and tracking to help them set and attain academic and behavioral goals.
- Work closely with faculty, counselors, and other school staff to ensure students receive comprehensive support.
- Maintains accurate and complete files for program participants as related to services and activities.
- Meets all performance standards and requirements for program contracts/grants or Urban
League of Broward County. - Informs participants and families of support and referral services.
- Manages or supervises up to three direct or indirect employees.
- In the supervisor’s absence, will serve as delegated supervisor overseeing project management and associated employee's
- Submits timely and accurate reports and data related to program and participants.
- Actively participates in Urban League of Broward County’s special event committees and
projects. - Advises immediate supervisor or needs, trends and issues within area of responsibility and recommends activities to address them.
- Serves as a liaison and contact person with other agencies to ensure coordinated and comprehensive delivery of services to participants.
- Utilizes high level education, certifications and knowledge to support the specialized needs of the program.
- Develops and disseminates information to groups and individuals to promote increased awareness of the Urban League and its programs.
- Perform other related duties as assigned.
