Vice President Sales Operations North America

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Description

General Information :

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We are seeking a Vice President Sales Operations North America. This role is responsible to drive unified sales operations processes, actions and priorities across the US, Canada and Mexico to ensure the sales process is scalable, straightforward and as efficient as possible for our entire marketing and sales (M&S) community (Front End Sales (FES) and Business Units (BU)). It is also responsible for driving the delivery of best-in-class customer service across the M&S community during the commercial process and execution phase, working in close collaboration with the Business Units. Finally, this role will work in close collaboration with the Executive Vice President, Head of North America, on strategic projects to ensure the success of the organization in the short and long-term.

We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and bring your passion, bring your energy, and plug into a team that appreciates a simple truth : Diversity Collaboration = Great Innovation.

Your Responsibilities :

• Lead and develop a regional team accountable for driving governance of processes and sales planning (forecasting tools and analytics).
• Use market research to create annual sales plans.
• Ultimately, provide best in class level of service to the countries Lead Sales Managers (LSM) and their Regional Vice-President (RVP) to allow them to perform at their best.
• Implement and operationalize the end-to-end M&S processes to enable the team to deliver order, market share and revenue. These processes include target setting, account planning and pipeline.
• Drive best in class level of service to the customers by driving the FES and BU performances, continuous improvement initiatives, and measuring and reporting Key Performance Indicators (KPI).
• Support workforce readiness within the M&S organization aligned with organizational goals for future growth. Liaise with Sales Operations stakeholders to update, communicate and train on processes and tools knowledge in the region. Ensure adherence and drive a process discipline culture in the region.
• Execute the mid-term growth plan and be the voice of the region to support strategic initiatives.
• Capture and document business demand addressing areas of improvement or gaps in ways of working, processes, tools single master data, etc.
• Monitor data quality and follow up consistency and accuracy of M&S dashboards. Drive discipline and consistency with tools. Proactively drive and recommend improvements. Provide analytical support to turn data into action. Proactively provide insights, tactical and strategic recommendations to the key region stakeholders.
• Partner with NAM Business Units and the finance organization on forecasting and align pipeline opportunities to demand order commitments.
• Enable the Hitachi Energy M&S community in the region to increase productivity and customer-facing time to efficiently deliver both top- and bottom-line growth.

Continuous Improvement :

Strategic initiatives :

Others :

Your background :

Equal Opportunity Employer (EOE)-Females / Minorities / Protected Veterans / Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by calling a Hitachi Energy HR Representative at 1-888-504-2007 or by sending an email to : us-pg-askhr@abb.com. Resumes and applications will not be accepted in this manner.

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