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Ford Lincoln Parts Counterperson

Hoffman Auto Group
East Hartford, CT Other
POSTED ON 3/12/2025 CLOSED ON 4/2/2025

What are the responsibilities and job description for the Ford Lincoln Parts Counterperson position at Hoffman Auto Group?

Job Details

Job Location:    East Hartford, CT
Salary Range:    $55,000.00 - $65,000.00 Base Commission/month

Description

Role Purpose

Handle customers throughout the entire parts experience with their satisfaction as the number one priority

Leadership

This position does not lead others

Core Accountabilities

  1. Productivity: Meet all production metrics as prescribed by Management. 
  2. Customer Satisfaction: Be a Hoffman Ambassador with a positive forward-thinking attitude with all customers and team members in mind. Meet manufacture standards.
  3. Technology: Utilize all tools provided to perform daily duties effectively.
  4. Knowledge: Achieve and maintain certification for Hoffman and manufacturer required trainings.

Qualifications


Competencies and Qualifications

  1. High School Diploma
  2. 1-2 years’ experience in a dealership environment or automotive equivalent required 
  3. 1-2 years’ experience in a customer service orientated environment preferred
  4. Can adapt and embrace change with an internal and external customer centric mindset
  5. Act as an advocate for teammates and have a strong commitment to technology advancement
  6. Possesses effective communication skills: oral, written, listening.
  7. Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.

Salary : $55,000 - $65,000

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