What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn and Suites Peoria at Grand Prairie?
Petersen Hotels are seeking friendly, customer service-driven individuals for our Front Desk Agent positions at Holiday Inn & Suites! Previous experience is a bonus, but not required. We offer flexible schedules based on job, school or childcare needs. On-site training available.
RESPONSIBILITIES:
- Check in customers using computer programs and equipment and provide guests with directions to their room
- Inform customers of all on-site amenities and any relevant information that is needed to use them
- Handle and resolve guest complaints
- Invoice and bill guests for their stay and services used
- Communicate with guests to better understand their individual needs to provide them with the best service possible
SALARY
Competitive Rates starting at $13/hour - Can be negotiated with experience.
BENEFITS
Petersen Hotels Benefits:
Competitive compensation based on experience
Time and a half holiday pay
Optional medical, dental, vision, and life insurance for part and full-time positions
Paid Time Off for part and full-time positions
Discounted rates at any of our hotels
401K Retirement Plan
Opportunities for advancement
On-site training programs
Flexible schedules
Career stability
Do you have basic knowledge of computers? Do you have strong verbal and nonverbal communication skills? Are you an active listener to understand the individual needs of each customer? APPLY via Indeed, or at www.petersenhotels.com/careers or visit our hotel's Front Desk and request an application.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed
Work setting:
- In-person
Work Location: In person
Salary : $13