What are the responsibilities and job description for the Front Desk Holiday Inn position at Holiday Inn Cross Lanes?
***Just Renovated***Award Winning Hotel***
Holiday Inn Cross Lanes
Address: 410 New Goff Mountain Road
Starting pay: $11.00- $14.00 plus monthly bonuses
Full job description
**Overview:**
We are seeking a dedicated Night Auditor/Front Desk to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills.
**Responsibilities:**
- Greet guests and provide them with exceptional service throughout their stay
- Check guests in and out efficiently
- Handle guest inquiries and requests promptly and professionally
- Operate the hotel phone system and assist with reservations
- Perform night audit duties as needed
- Maintain a clean and organized front desk area
**Skills:**
- Experience in front desk operations within the hospitality industry
- Proficient in phone systems and possess excellent phone etiquette
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of hotel management systems is a plus
- Multilingual abilities are advantageous for interacting with diverse guests
Join our team and be part of a dynamic hospitality environment where your skills and dedication will be valued.
Expected hours: 25 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: $11.00 - $14.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Schedule:
- Evening shift
- On call
Ability to Relocate:
- Charleston, WV 25313: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $14