What are the responsibilities and job description for the Front Desk Supervisor/Night Auditor ( night audit for coverage only ) position at Holiday Inn El Monte?
About us
We are a 142 rooms fully managed beautiful Holiday Inn hotel. We are professional, agile and our goal is to hire and train front desk agents to learn and perform guest check in and out process through Opera management system and provide exceptional customer services to our guests.
Manage online, phone and in-person room reservations. Welcome guests, check them in, distribute room keys and explain the hotel's amenities. Take payment from customers. Respond to guests' issues and complaints in a friendly, timely manner.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Experience:
- Hotel front desk agent: 1 year (Required)
Work Location: In person
Salary : $18 - $24