What are the responsibilities and job description for the Hotel Front Desk Guest Service Agent position at Holiday Inn Expres?
The Holiday Inn Express, in Moline, IL, is currently seeking a Front Desk Guest Service Agent!
Must have weekend availability.
Essential Duties and Responsibilities:
- Provides high-quality customer service to both internal and external customers.
- Handles guest reservations including original reservation, changes, room blocking, group blocks, special requests and property to property reservations. Handles guest interactions including check-in, check-out, directions, questions & complaints.
Qualifications and Requirements:
Ability to work a flexible schedule including weekends and holidays.Who We Are:
Frontier Hospitality Group has been locally owned since 1950. We operate five hotels across 4 fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Benefits to Working Here:
- Health and Dental Insurance, 401K, and Voluntary Life Insurance
- Travel Discounts
- Growth and learning opportunities to keep you challenged in your career
EOE/AA/Disabled/Veteran