What are the responsibilities and job description for the Hotel Front Desk Guest Service Agent position at Holiday Inn Express?
Job Description
Job Description
The Holiday Inn Express , in Moline, IL, is currently seeking a Front Desk Guest Service Agent!
Must have weekend availability.
Essential Duties and Responsibilities :
- Provides high-quality customer service to both internal and external customers.
- Handles guest reservations including original reservation, changes, room blocking, group blocks, special requests and property to property reservations.
- Handles guest interactions including check-in, check-out, directions, questions & complaints.
Qualifications and Requirements :
Who We Are :
Frontier Hospitality Group has been locally owned since 1950. We operate five hotels across 4 fantastic brands and our growth keeps climbing. We believe in a work / life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.
Benefits to Working Here :
EOE / AA / Disabled / Veteran
