What are the responsibilities and job description for the Hotel >> Head Housekeeper - Housekeeping Supervisor position at Holiday Inn Express & Suites Springville South...?
Hotel -- Housekeeping Department Head Housekeeper / Supervisor
The Holiday Inn Express & Suites Springville, UT is a great location for business, sports and leisure travel.
We are currently seeking a highly motivated individual for the position of head housekeeper / housekeeping supervisor.
Previous housekeeping manager, assistant manager or supervisor experience is required -- in an IHG Holiday Inn Express hotel or similar quality branded hotel environment. The work environment is fun, challenging, and rewarding for the right candidate.
Responsibilities include:
· Leadership and management responsibilities for the Housekeeping Department operations and associates
· Overseeing housekeeping, laundry, public areas and back-of-the-house areas
· Ensuring exceptional cleanliness levels are maintained in all guest rooms, public areas and throughout the hotel
- Performing housekeeper/room attendant functions and tasks as needed
- Assisting and supporting Housekeeping and other departmental team members as needed
· Training associates on room attendant tasks and responsibilities, guest room cleanliness, how to interact with guests and courteously solve guest requests
· In conjunction with operations and general manager, ensuring housekeeping department associates complete annual brand and company trainings
· Coaching and counseling associates to ensure uniform, nametag, appearance, punctuality, and behavior policies, brand service standards and procedures are adhered to
· Ensuring guest room and public area inspection program is consistently maintained
· Ensuring all safety and security policies and procedures are adhered to by housekeeping associates
· Inspect rooms daily and coordinate with Front Desk and Maintenance to ensure rooms are guest-ready
· Performing monthly housekeeping department inventories and providing reports to management
· Requisitioning all housekeeping supplies as needed and in timely manner to with operations manager and general manager
· Ensuring OSHA and ADA policies are adhered to
Requirements:
Complete a housekeeping board like a leader, flawlessly and within time goals
Train and hold housekeepers accountable to do the same
Responsible, observant, detail-oriented and strong work ethic
Bring mature experience to lead, coordinate and communicate with team members
Set positive examples, being fair-minded, organized and diligent to achieve hotel goals
Effective communicator; motivational leader with high energy, organizational, team support and interpersonal abilities
Hospitality and Service-oriented style with professional presentation skills
Communicate and coordinate daily with management and other departments
Experience:
2-4 years of progressive hotel housekeeping, rooms management or other experience
Solid understanding of housekeeping and laundry supplies and pars
Demonstrated ability to lead, train, encourage, develop and support a housekeeping team to reach their full potential.
Record of success, consistently high (93 ) guest satisfaction and rooms metrics
If you possess these skills, reply today. We have a great team wanting a great leader!
Job Types: Full-time, Part-time
Pay: $15.50 - $16.50 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
Shift:
- 8 hour shift
- Day shift
Experience:
- housekeeping management: 2 years (Preferred)
Ability to Commute:
- Springville, UT 84663 (Required)
Work Location: In person
Salary : $16 - $17