What are the responsibilities and job description for the Front Office Manager position at HOLIDAY INN EXPRESS & SUITES?
The Front Office Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. The ability to perform all front office functions both quickly and efficiently along with functioning as a technical department resource and providing training new hires. Assist the Department Heads in all areas to ensure smooth, efficient operations. Must be flexible in schedule and available to answer calls from Front Desk Agents.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- On call
- Overnight shift
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Hotel experience: 3 years (Required)
Ability to Relocate:
- Fort Mill, SC 29708: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19
