What are the responsibilities and job description for the Front Desk Receptionist position at Holiday Inn Express?
Job Overview
We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greet and welcome guests in a professional manner, ensuring a positive first impression.
- Answer phone calls promptly, providing information or directing calls as necessary while maintaining excellent phone etiquette.
- Manage scheduling reservations
- Assist with customer support inquiries, addressing concerns and providing solutions effectively.
- Maintain an organized front desk area, including filing documents and managing office supplies.
- Provide personal assistant support to management as required.
Qualifications
- Proven experience in a front desk or receptionist role is preferred.
- Strong customer service skills with a focus on client satisfaction.
- Proficient in office software applications, including data entry and document management.
- Excellent phone etiquette and communication skills, both verbal and written.
- Ability to multitask and prioritize responsibilities effectively in a busy environment.
- Strong organizational skills with attention to detail in all tasks performed.
If you are enthusiastic about providing top-notch service and thrive in a hospitality role, we encourage you to apply for this exciting opportunity!
Job Types: Full-time, Part-time
Pay: $16.95 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- Overnight shift
Ability to Commute:
- Wells, ME 04090 (Required)
Ability to Relocate:
- Wells, ME 04090: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20