Front Desk/Night Auditor (Part Time)

Responsibilities:
- Perform night audit functions, including reviewing and reconciling guest accounts, processing invoices, and preparing reports
- Handle guest check-ins and check-outs during the overnight shift
- Provide exceptional customer service to guests, addressing any inquiries or concerns they may have
- Assist with guest requests and ensure their satisfaction throughout their stay
- Maintain accurate records of all transactions and interactions during the shift
- Operate phone systems and handle incoming calls professionally
- Collaborate with other hotel departments to ensure smooth operations

Experience:
- Previous experience in hospitality management or a similar role is preferred
- Ability to communicate effectively in multiple languages is a plus
- Familiarity with hotel operations and front desk procedures is desirable
- Strong customer service skills with a focus on guest relations
- Proficient in using computer systems, including reservation software and Microsoft Office Suite

As a Night Auditor, you will have the opportunity to work in a dynamic hotel environment, providing exceptional service to our guests. This role requires attention to detail, excellent communication skills, and the ability to handle multiple tasks simultaneously. If you are passionate about the hospitality industry and enjoy working in a team-oriented setting, we invite you to apply for this position.

Please note that this is a night shift position, typically starting in the late evening and ending early morning. The specific schedule may vary based on business needs.

We offer competitive compensation and benefits packages for our employees. Join our team of dedicated professionals and contribute to creating memorable experiences for our guests.

To apply for this position, please submit your resume highlighting your relevant experience and qualifications. We look forward to reviewing your application.

Job Types: Full-time, Part-time

Pay: $14.00 - $15.00 per hour

Expected hours: 24 – 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Holidays
• Night shift
• Overnight shift

People with a criminal record are encouraged to apply

Ability to Relocate:

• Gastonia, NC 28052: Relocate before starting work (Required)

Work Location: In person

Salary : $14 - $15