What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Portland – Columbia Riverfront?
We are so much more than hospitality. At Holiday Inn Portland – Columbia Riverfront, our goal is to provide our team with the tools to grow both personally and professionally, while developing foundational skills to take them to the next level. If you’re an ambitious team player looking for a flexible schedule, a fun, supportive work environment, and opportunities for growth and advancement, we’d love to hear from you!
Job description
Holiday Inn Portland – Columbia River is a full-service convention hotel located on the banks of the Columbia River. We’re now hiring a friendly Front Desk Agent for varied shifts including mornings and afternoons, and possibly some evenings. Apply to join our team!
What we offer:
Full time and Part time employees are eligible for:
· 50% off on a Monthly Trimet HOP Pass For employees
· Free Parking
· Team Member discount on IHG hotels worldwide, car rentals, and more.
· Flexible schedule
· Front-load PTO hours
· Opportunity for growth
· Medical and dental benefits for qualified Full Time Team Members
Responsibilities:
- Check guests in and out of their rooms
- Make recommendations for activities and restaurants
- Answer the phone and direct the call
- Take reservations on the phone
- Arrange transportation for guests
- Maintain the record of guests that have checked in and out
- Assist with the training and development of future Front Desk Agents.
- Conducts personal behavior in a mature, professional, business manner when representing Holiday Inn.
The schedule will most likely be 4-5 days per week, with shifts ranging from7AM-3PM, 11AM - 7PM, and 3 PM - 11 PM. Variables of these shifts will be possible to align with business demands. Weekend availability is required.
Qualifications:
- Excellent customer service skills
- Ability to stand for an eight hour shift
- Amazing interpersonal abilities
- Ability to communicate effectively
- Enjoy to work as part of a team
Preferred Qualifications:
- Previous Front Desk Agent experience
- Previous Hospitality experience
If you are looking to learn and grow in the hotel industry, look no further and apply now!
Job Types: Full-time, Part-time
Pay: From $17.50 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Day shift
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Night shift
- Overnight shift
Ability to Commute:
- Portland, OR 97217 (Required)
Ability to Relocate:
- Portland, OR 97217: Relocate before starting work (Required)
Work Location: In person
Salary : $18
