What are the responsibilities and job description for the PT Hotel Front Desk Agent position at Holiday Inn & Suites OKC North?
Responsibilities:
- Greet and welcome guests as they arrive at the front desk
- Provide excellent customer service and address any guest inquiries or concerns
- Check guests in and out of the hotel, ensuring accurate information and payment processing
- Answer phone calls and direct them to the appropriate department or individual
- Assist with reservations and room assignments
- Handle guest complaints or issues in a professional and timely manner
- Maintain a clean and organized front desk area
Skills:
- Strong communication skills, both verbal and written
- Excellent customer service and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Attention to detail and problem-solving abilities
Note: Previous experience in a similar role is preferred, but not required. Training will be provided for the right candidate.
Please submit your resume along with a cover letter highlighting your relevant experience to be considered for this position.
Job Type: Part-time
Pay: From $14.00 per hour
Expected hours: No less than 24 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Oklahoma City, OK 73118 (Required)
Ability to Relocate:
- Oklahoma City, OK 73118: Relocate before starting work (Required)
Work Location: In person
Salary : $14