What are the responsibilities and job description for the Client Care Coordinator position at Holistic Mental Health Counseling?
We’re Hiring: Client Care Coordinator!
Are you passionate about helping others and creating a welcoming, supportive environment? Our growing Holistic Mental Health Counseling practice is looking for a Client Care Coordinator to join our team! This role is essential in providing exceptional support to our clients and ensuring smooth operations within our office.
Who We Are:
We specialize in helping individuals heal from trauma, anxiety, and depression through virtual individual therapy. Our therapists use advanced somatic therapy interventions such as Brainspotting, AEDP, IFS, and EMDR to release trauma and anxiety trapped in the body. We believe therapy goes beyond traditional talk therapy—it’s about deep healing, self-acceptance, and empowerment. Our mission is to provide the highest level of care, ensuring that financial status is never a barrier to healing.
About the Role:
As our Client Care Coordinator, you’ll be the first point of contact for new and existing clients, ensuring they receive the care and support they need. If you’re organized, detail-oriented, and love connecting with people, this role is for you!
What You’ll Do:
✔Schedule new client appointments within 24 hours and verify insurance (our billing team will support you if needed).
✔Match clients with the right clinician based on their needs.
✔Follow up to ensure client satisfaction and make adjustments as needed.
✔Build and maintain relationships with referral sources and community partners.
✔Support administrative, HR, and marketing efforts to help our practice grow.
What We’re Looking For:
✨Warm, inviting personality with excellent communication skills.
✨Highly organized and detail-oriented.
✨Self-motivated and goal-driven.
✨Strong ability to build relationships within the community.
Location: HYBRID (virtual and Old bridge, NJ)
Apply Today! Help us make a difference in the lives of those healing from trauma and anxiety by providing outstanding care coordination for our patients!
Starting pay: $18 per hour ( performance bonuses offered)
- This position will be part-time // 10 - 12 hours with room to grow
Experience with Client Care, office work is a PLUS
If this sounds like you please send a short 60 second or less video to hr@holisticmentalhealthnyc.com telling us why you would be perfect for this job.
Job Types: Full-time, Part-time, Contract
Pay: From $18.00 per hour
Expected hours: 10 – 12 per week
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
Ability to Commute:
- Old Bridge, NJ 08857 (Required)
Ability to Relocate:
- Old Bridge, NJ 08857: Relocate before starting work (Required)
Work Location: Hybrid remote in Old Bridge, NJ 08857
Salary : $18