Shift Coordinator

Journey of Hope

Shift Coordinator – Daylight Shift

Reports to: House Supervisor

Hours: Full Time position – 40 hours per week, 6am-2pm

Shifts: Sunday-Thursday or Tuesday-Saturday

MISSION AND NEED: Holy Family Institute (HFI) is a 120-year-old Catholic organization with an impeccable history of serving children and families in the Pittsburgh Region. We are one of Pittsburgh’s largest social service organizations. We are an independent organization guided by Catholic Social Teachings and serving people of all faiths and backgrounds.

General Statement of Duties: The Shift Coordinator assists the House Supervisor in performing administrative and supervisory functions for the Journey of Hope (UC-Unaccompanied Children) Shelter Program. Functioning as a shift leader, the Shift Coordinator is responsible for ensuring adequate staffing in accordance with regulatory requirements and for developing and implementing daily programing that promotes a secure, safe, healthy, trauma informed environment for the children in care. The Shift Coordinator serves as a mentor for new Youth Care Workers (YCW) and assists with training as needed. Participate in the 24 Hour On-Call Rotation (if needed), serve as direct care staff in the event of insufficient coverage.

Essential Duties And Responsibilities

• Assigns daily shift tasks for the YCWs and monitors schedules to ensure adequate staffing coverage
• Plans and implements daily program activities for the children in compliance with program contracts and cooperative agreements
• Coordinates with various program departments to help facilitate transportation arrangements for admissions and discharges, off-campus appointments, and field trips
• Assists with staff orientation and training of YCWs
• Provides guidance and feedback to YCWs demonstrating an ability to give and follow through with directions which result in an effective solution
• Participates in and assists with facilitating weekly house and community meetings
• Demonstrates high emotional intelligence and good critical thinking skills to be able to calmly and appropriately manage crisis situations
• Role models behavior that demonstrates dignity and respect for others and complies with Code of Conduct standards
• Adherence to internal and external reporting guidelines for incidents
• Completion of administrative tasks as assigned by the House Supervisor including preparation and completion of house and client documentation
• Provides ongoing communication of concerns arising during shift through verbal and written communication
• Assigns 1:1 coverage, ensures safety plan are being adhered to and conducts sharps checks on rooms as needed
• Update case management and clinical reports ensuring that accurate census is captured in house documentation
• Facilitates minor intake and discharge process
• Support the safety and wellbeing of children by following program policies and procedures regarding administration of medication to the children, responding to injuries/accidents according to CPR/First Aid guidelines, adhering to medical instructions provided by the medical team
• Maintains a clean, safe and secure living environment for the children in care by adhering to program policies and procedures regarding facility standards (key policy; proper storage of documentation, medication, and dangerous items; report and remove hazards, safety concerns, and malfunctions promptly; inspects, report and eliminate contraband).
• Participates in all required agency and regulatory trainings within expected time frame
• Works collaboratively with staff, children, families, service providers, and others
• Promptly reports civil or criminal convictions, charges, arrests, investigations, or adjudications that may arise since staff member’s last background investigation. This includes but is not limited to sexual abuse in a prison, jail, holding facility, community confinement facility, juvenile facility, other institution (as defined in 42 U.S.C. 1997), or care provider facility; conviction of engaging or attempting to engage in sexual activity facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or who was civilly or administratively adjudicated to have engaged in such activity.
• Completes other duties as assigned by supervisor
  
  

Requirements

• Associates or Bachelor’s degree required
• 1-3 years of direct service deliver experience required
• Supervision experience preferred
• Must have Act 33/34 and FBI clearances and valid PA driver’s license
• Must be at least 21 years of age
• Ability to remain calm and composed under stress
• Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA, and other federal, state and local standards
• Bilingual preferred
  
  

COMMITMENT TO SOCIAL JUSTICE

Holy Family Institute and its affiliated organizations are committed to an environment that respects and values every human being and individual differences. We will invest time and resources to create an inclusive environment for all of our stakeholders. This means we will respect diversity that includes race, ethnicity, gender, socioeconomic status, education, disability, language, and sexual orientation. We also believe that we should be “Faithful Listeners” and embrace diversity of ideas, perspectives, and values. We believe in providing access, opportunity, fair treatment, and advancement for all people. Believing that “God is Found in Everyday Activities” we will do our best to eliminate barriers that prevent full participation in our programs and services. We believe “Loving Relationships” means that all are welcome, all are neighbors, and there are no exceptions. With this belief we aim to create an environment in which any individual or group can feel welcomed, respected, supportive, and valued.

Holy Family Institute is an Equal Opportunity Employer