Shift Scheduler Coordinator

Scheduling Experience Required for Application

Position Responsibilities

Scheduling and Coordination:

• Maintain a consistent schedule for clients and communicate any changes promptly and accurately.
• Address and manage emergency call-outs each morning.
• Fill open shifts daily to ensure both client and caregiver needs are met.
• Accommodate client/family requests for schedule changes on a daily and weekly basis.
• Ensure caregiver schedules align with client needs, minimizing disruptions to in-home services.
• Staff all open shifts for the following day by the end of each workday.

Caregiver Communication and Management:

• Update caregivers promptly with new client information.
• Monitor and manage caregiver overtime, limiting it to emergency situations and maintaining a standard 40-hour work week.
• Conduct six-month and annual evaluations with caregivers, providing constructive feedback.
• Assist in teaching CPR and First Aid to caregivers on a monthly basis alongside office staff.
• Support caregiver onboarding by assembling and auditing caregiver files monthly.

Client and Team Engagement:

• Communicate clearly and effectively with clients, their families, caregivers, and referral sources.
• Answer phones with a friendly attitude and check emails/phone messages routinely.
• Participate in weekly administrative meetings, providing solutions to leadership feedback.
• Attend monthly staff meetings and share proactive solutions to ongoing challenges with leadership.
• Assist in compiling and auditing client files monthly to maintain accuracy and compliance.

Problem-Solving and On-Call Duties:

• Multi-task effectively to address unexpected challenges or changes.
• Take on-call assignments as needed, ensuring client and caregiver needs are met after hours and on the weekends.

Additional Responsibilities:

• Manage other tasks or projects as assigned by leadership.

Benefits:

• Supportive Work Environment
• Personal Time Off
• Birthdays Off
• Continuing Education
• Room for Advancement
• Great Team Culture
• Employee Recognition Programs and Rewards
• Competitive Pay
• Daily Pay Option
• Paid Orientation
• Paid Training
• Direct Deposit Available

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits:

• On-the-job training
• Paid time off
• Paid training
• Referral program

Schedule:

• 8 hour shift

Ability to Relocate:

• Newnan, GA 30263: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22