Client Care Manager

Responsibilities

• Direct and manage client services and delivery of care for all clients
• Grow company revenue by networking, participating in events, brochure distribution etc.
• Acquire new clients, conduct new client assessments, and onboard new clients
• Conduct quality assurance calls and visits with clients on a regular basis to monitor
• Prior healthcare, senior care, or in-home care services experience (min 2 years) Work closely with scheduling team to resolve any conflicts, emergencies, call-outs or client
• Team player, excellent communication skills, excellent client interaction skills, ability to multi-task and Record all client and staffing activities and report issues to management.
• Experience maintaining professionalism and patience in a fast-paced environment Ensure all CAREGiver and client issues are resolved and results communicated to clients
• Excellent problem-solving abilities and caregivers in a timely manner
• Proficiency with computers, using Microsoft Office and Client scheduling systems
• Open and effective communication with management, colleagues, caregivers, clients, and family members & a Positive attitude are a must!
• Ability to be flexible and available

Benefits

• Paid sick time
• Paid vacation
• Paid training
• 24/7 management support
• Pay: $52,000 - $62,000 based upon exp.

Job Types: Full-time, Part-time

Pay: $50,000.00 - $60,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Willingness to travel:

• 75% (Preferred)

Work Location: In person

Salary : $50,000 - $60,000