What are the responsibilities and job description for the Client Care Coordinator position at Home Instead?
Join Our Caring Team as a Client Care Coordinator!
At Bishop Senior Care (an independently owned and operated Home Instead franchise), we’re dedicated to enriching the lives of seniors and their families through compassionate, personalized care. As our Client Care Coordinator, you’ll play a pivotal role in supporting this mission by helping families find the right care solutions for their loved ones. Your leadership, communication, and problem-solving skills will ensure our clients receive high-quality care that meets their unique needs.
What You'll Do:
- Connect and Care: Meet with potential clients and their families to understand their needs and develop customized care plans that bring peace of mind.
- Build Relationships: Maintain ongoing communication with clients and families, ensuring they feel supported from the initial consultation to the delivery of care.
- Support Quality Care: Conduct regular visits to ensure clients are receiving exceptional service and address any issues that arise.
- Collaborate with the Team: Work closely with care professionals, service coordinators, and team leads to ensure every client’s care is seamless and personalized.
- Leadership and Mentorship: Provide guidance to care professionals, ensuring they’re equipped to deliver outstanding service in clients' homes.
- Problem-Solve with Compassion: Address concerns from clients and families with empathy, ensuring they receive the care and support they need.
- After-Hours Support: Be available to take after-hours on-call responsibilities when needed, ensuring clients and families can always count on timely assistance.
Why Join Us?
- Meaningful Work: Every day, you'll make a difference in the lives of seniors and their families.
- Team Atmosphere: Work in a supportive, team-oriented environment where your input and leadership are valued.
- Growth Opportunities: Develop your career in the senior care industry with opportunities for ongoing training and professional growth.
- Flexible and Rewarding: Enjoy a role that offers a balance between office time and meaningful interactions with clients in the community.
What You Bring:
- A passion for helping others and a commitment to providing exceptional care.
- Experience in home care, health care, or a senior-related field (1 years preferred).
- Strong communication and interpersonal skills, with the ability to listen and problem-solve effectively.
- A team-oriented mindset and a dedication to working collaboratively with colleagues and care professionals.
Qualifications:
- College degree preferred but not required.
- Valid driver’s license required.
- Proficiency in Excel, Word, and other basic office tools.
- Ability to work evenings or weekends when needed.
Perks of the Job:
- A fulfilling career that makes a real impact.
- Leadership opportunities to grow and mentor others.
- A chance to be part of a trusted, respected organization in senior care.
If you're passionate about helping seniors live comfortably at home and thrive with the support of a dedicated team, we’d love to have you on board! Apply today to join Bishop Senior Care and be part of something truly special.
Salary : $22
