Onboarding & Licensing Analyst

Join Modern Woodmen of America as an Onboarding and Licensing Analyst! If you're detail-oriented, a strong communicator, and a relationship builder, this role is perfect for you. Help make people's working lives better while navigating an exciting, challenging, and fun journey in the onboarding and licensing process for our financial representatives.

Modern Woodmen of America is one of the nation’s largest fraternal benefit societies, with assets over $18 billion. Fraternals are unique membership organizations with peculiar names that pair the “member-owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

Responsibilities:

• Assist in answering questions from the financial representative (field) leadership team regarding onboarding and licensing matters. This will be via written correspondence, telephone or email.
• Provide information to internal staff and field leadership teams regarding onboarding and licensing requirements.
• Import documentation from various sources into department's document repository (OnBase).
• Manage onboarding queues in Dynamics.
• Understand and monitor Onbase queues.
• Review licensing paperwork for new financial representatives and verify requirements have been met and submit applications to appropriate states.
• Process renewals when notified by state insurance departments or home office records.
• Terminate financial representatives’ licenses as instructed by state insurance departments.
• Prepare reports relating to onboarding, licensing, production and general financial representative data.
• Create, update and maintain electronic documents and images.

What we need:

• High school diploma required.
• Strong customer service and communication skills.
• Attention to detail and problem-solving skills.
• Basic computer and spreadsheet knowledge.

What we offer:

• Pay: The hourly pay for this position is $19.00. The specific rate will depend on the successful candidate’s qualifications and prior experience.
• Work Arrangements: This is a full-time hybrid position: 37.5 hours per week (7.5 hours per day), Monday- Friday, with flexible start time between 7 a.m.-9 a.m. Hybrid positions work at least three days in office and the remaining days each week working from hom Employees beginning to work in a new hybrid role will be asked to work on-site (five days a week) during the initial training period which may be up to one year.
•  Stability: Modern Woodmen has been Modern Since 1883® and exists for our members. We make long-term decisions that provide stability to our employees, financial representatives, and members.
• Respect for personal time: We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
•  Professional growth: Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
• Great culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
• A beautiful office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
• On-site café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
• A thriving local community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It’s home to more than our share of artists, festivals, and fun in every season.
• Exceptional benefits: Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:
  • Company-paid retirement plan
  • Matching 401(k) plan
  • Employee Impact Bonus
  • Medical, dental and prescription drug insurance. We pay 100% of employees’ health insurance premium and 50% of employee dependents’ premiums.
  • Group term life insurance
  • Long-term and short-term disability.
  • Voluntary benefits: vision, flexible savings accounts (FSA), accident Insurance

Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.

Salary : $19