Account Manager

Location: Charlotte, NC

About the Role

Home Solutions, the fastest growing media company in home services, is seeking an Account Manager to lead and grow the strategic partnerships with many of our market-leading brands. As a high impact team member on our Partnerships team, you will operate as the main point of contact with your portfolio of partners, identify opportunities to grow revenue, collaborate with internal stakeholders to activate growth plans or resolve issues and leverage our data to create insights and reports to influence outcomes that grow our business. Blending your knowledge of our partner’s business objectives with our organizational capabilities, you will identify growth corridors, secure new business opportunities and maximize revenue generation.

Your Day-to-Day

Reporting to a Director of Partnerships, the Account Manager will be responsible for:

• Building long-term, high-performing relationships with partners, leveraging data to provide recommendations that drive growth
• Leveraging interpersonal skills to identify and advocate for optimal business outcomes
• Supporting the Director of Partnerships with insights and reports to communicate partner performance relative to established key performance indicators (KPIs)
• Leveraging strong problem-solving and critical thinking skills to troubleshoot issues, align the right stakeholders and drive to resolution, matching urgency with impact to the business or team
• Collaborating with internal stakeholders to achieve partner KPIs, resolve issues and execute new growth opportunities that grow revenue
• Pulling reports, leveraging dashboards and creating material that synthesizes partner and category performance for the Director of Partnerships
• Leveraging prior experience or demonstrate a willingness to become an expert in your categories by developing an understanding of the competitive landscape and category/consumer trends
• Supporting the build out and delivery of outstanding partner presentations that drive growth and move our partnerships forward through a combination of in-person and virtual meetings
• Demonstrating strong detail-orientation and project management skills to meet established deadlines
• Demonstrating strong communication skills and executive presence

About You

• 2-4 years experience in a client facing or relevant role
• Experience in digital marketing preferred
• An ownership mentality where you know your business and drive to business outcomes
• Demonstrated success in combining data analysis with synthesis to provide recommendations that lead to growth
• Exceptional team player with strong interpersonal skills, time management skills and detail-orientation
• Exceptional ability to serve as a liaison with stakeholders, internally and externally
• Competitive mindset with an aptitude for growth and a demonstrated track record of meeting and exceeding goals and objectives
• Proven track record of leading several projects simultaneously and balancing competing priorities
• Desire to work in a fast-paced, high-growth environment where change is a constant
• Alignment with our core values: Grow Without Limits, Get After It, Act With Focus, and Build The Team.

While we’re looking for some specific experiences and skillsets, nothing is more important than a strong can-do attitude, resilience in the face of change and uncertainty, and a passion for learning and creating.

About Us

Launched Fall 2017, Home Solutions targets the rapidly digitizing home services vertical and matches homeowners with the right service provider to meet their needs. Through our websites, Home Solutions has a proprietary audience of 47M homeowners and prime real estate in search engines. We are on a mission to make homeownership easier by creating high quality content that pairs consumers with providers in a range of related categories.

Home Solutions was incubated within Three Ships, a growth equity firm that launches and invests in digital companies, builds great leadership teams, and helps them rapidly scale. The Three Ships portfolio currently includes several businesses and over 50 websites that help consumers navigate the overwhelming choices through online marketplaces and the most informative content online. Headquartered in Raleigh with offices in Charlotte, we are always looking to find the right people to help us continue to grow this business and place a high value on teammates with a growth mindset and a “get after it” mentality.

Why You Should Join Us

• Results: Home Solutions is the fastest-growing marketplace company in the home services category.
• Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999. During the next decade, we anticipate a huge digital transformation in the category, and marketplace companies will lead the way.
• Ownership & Impact: We seek talented people with the desire to own and run parts of the business that drive company performance. Leadership is fully aligned and incentivized around our growth-focused mission.
• Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
• Career Growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly.
• Stability: We are privately owned, have no debt, and have significant cash to invest – we’re “rock-solid” financially.
• Fun: The team has a high bar for excellence, but also a real interest in each other and making work fun.

The Package

As a full-time employee of Home Solutions, you’ll have access to competitive benefits, including flexible time off, health/dental/vision, 401k match, an annual Relax & Recharge Bonus, an annual Learning & Development stipend to enroll in class(es) of your choosing, and up to $75 monthly mobile reimbursement. If you join us in person in our Raleigh or Charlotte locations, we have an office stocked with snacks, coffee, and a variety of other beverages.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.